"Dell International" Needs Fresh Graduates
"Dell International"
Designation: Voice Process-Tech Support Process
Location : Delhi/NCR
Eligibility: Graduate
Details:
Dell International Services
Walk-in Interviews between Monday to Friday
Voice Process-Tech Support Process_Night Shift
Experience:0 - 3 Years
Location: Delhi, Delhi/NCR
Compensation: Competitive Salary - Among the best in the industry
Education: Any Graduate
Industry Type: BPO/ITES /CRM/Transcription
Functional Area: ITES/BPO/KPO, Customer Service, Ops
Job Description
Responsible for providing voice support for international customers on operational or maintenance of Dell products.
Work requires strong analytical ability to resolve complex technical issues in addition to effective phone communication skills
Provide first-level Customer Support on basic operational or maintenance of personal computers and /or peripherals using available tools.
Guide customer troubleshooting efforts to identify products that have Customer Issues and issue service calls in accordance with guidelines.
Escalate problems when unable to resolve customer issues.
Candidate Eligibility:
Must be a graduate. Freshers should have their final year results to be eligible to apply.
Undergraduate candidates (pursuing graduation through distance Learning); must have at least one year experience in a customer calling role in an international contact center
Engineering graduates need to have prior work experience of at least 3 months in International call center in a call-taking role to be eligible.
Should not have applied with us in the last 3 months
If you wish to apply with Dell, visit the Dell Office in Gurgaon at Sector 43, Vipul Tech Square. Sector Road, Opposite Central Park Condominiums. Gurgaon - 122002.
Walk-in interviews between Monday to Friday, 11 am to 5 pm. Please carry a copy of your resume and a passport size photograph.
Desired Candidate Profile
Ability to analyze, research, and solve highly technical problems.
Clarity of speech, fluency, grammar, neutral accent and good articulation of thought.
Self Starter with good verbal and written communication skills.
Ability to understand and speak to US customers.
Good interpersonal skills and a good team player.
Ability to prioritize and multitask.
Basic knowledge of MS Office suite of software like MS Word, Excel and PowerPoint.
Ability to quickly adapt to changes in process and policies
Contact Details
http://www.dell.com
Executive Name: Natasha Raj/ Rini Jose
natasha_raj@dell.com
rini_jose@dell.com
Reference ID:RL/DELL/L1/tech
Location : Delhi/NCR
Eligibility: Graduate
Details:
Dell International Services
Walk-in Interviews between Monday to Friday
Voice Process-Tech Support Process_Night Shift
Experience:0 - 3 Years
Location: Delhi, Delhi/NCR
Compensation: Competitive Salary - Among the best in the industry
Education: Any Graduate
Industry Type: BPO/ITES /CRM/Transcription
Functional Area: ITES/BPO/KPO, Customer Service, Ops
Job Description
Responsible for providing voice support for international customers on operational or maintenance of Dell products.
Work requires strong analytical ability to resolve complex technical issues in addition to effective phone communication skills
Provide first-level Customer Support on basic operational or maintenance of personal computers and /or peripherals using available tools.
Guide customer troubleshooting efforts to identify products that have Customer Issues and issue service calls in accordance with guidelines.
Escalate problems when unable to resolve customer issues.
Candidate Eligibility:
Must be a graduate. Freshers should have their final year results to be eligible to apply.
Undergraduate candidates (pursuing graduation through distance Learning); must have at least one year experience in a customer calling role in an international contact center
Engineering graduates need to have prior work experience of at least 3 months in International call center in a call-taking role to be eligible.
Should not have applied with us in the last 3 months
If you wish to apply with Dell, visit the Dell Office in Gurgaon at Sector 43, Vipul Tech Square. Sector Road, Opposite Central Park Condominiums. Gurgaon - 122002.
Walk-in interviews between Monday to Friday, 11 am to 5 pm. Please carry a copy of your resume and a passport size photograph.
Desired Candidate Profile
Ability to analyze, research, and solve highly technical problems.
Clarity of speech, fluency, grammar, neutral accent and good articulation of thought.
Self Starter with good verbal and written communication skills.
Ability to understand and speak to US customers.
Good interpersonal skills and a good team player.
Ability to prioritize and multitask.
Basic knowledge of MS Office suite of software like MS Word, Excel and PowerPoint.
Ability to quickly adapt to changes in process and policies
Contact Details
http://www.dell.com
Executive Name: Natasha Raj/ Rini Jose
natasha_raj@dell.com
rini_jose@dell.com
Reference ID:RL/DELL/L1/tech
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